Connecta carriers – Frequently Asked Questions

There’s lots of support in the Connecta Chat group on Facebook if you can’t find an answer to your question here! Connecta Chat  is a great place to share photos and Connecta experiences with other Connecta fans, too. Visit Connecta Chat here.


Can I carry my newborn baby in a Connecta baby carrier?

Yes, you can! The award-winning Connecta baby carrier is safety rated from 7lb, so as long as your baby weighs 7lb or more, you’re safe to use the Connecta baby carrier to carry your new baby.

You’ll need to use the accessory strap to cinch the base of the carrier in, so that it doesn’t overspread your baby’s legs. Follow the instruction booklet, and you’re ready to step out with your baby in style and comfort!

Always check that:

  • baby’s airways are clear
  • baby’s spine is supported
  • baby is comfortable
  • baby is “close enough to kiss” the top of baby’s head


Can I back carry in a Connecta carrier?

Yes, you can carry your baby on your back in your Connecta baby carrier! We recommend waiting until your baby is 6 months or older, and sitting unassisted. Your baby should also comfortably fit the carrier without cinching the base in, and with the main fabric panel just reaching the nape of baby’s neck and no higher.


Where are Connecta baby carriers and toddler carriers made?

All Connecta baby, toddler and preschool carriers are made to very high quality standards in the Czech Republic. Elmer & Zweifel, the Connecta carrier manufacturer, is based in Germany and their Connecta sewing units are in the Czech Republic. Your new Connecta baby carrier is carefully sewn every step of the way, and given a final quality check when it’s folded and packaged.


Help! The straps on my Connecta carrier ride up to my neck. How can I stop this happening?

Some people find that the shoulder straps on their Connecta carrier ride up to their neck and they’d prefer the straps to sit on their shoulders. To reduce the likelihood of this happening, when you’re putting the carrier on, pull each shoulder strap down your back, and then move it across to the shoulder clip. We love this helpful video from South East Slings – Connecta Shoulder Straps


How do I look after my Connecta baby carrier?

To prolong the life of your Connecta baby carrier, just spot clean with water or a very gentle soap and water (no detergents! Washing up liquid isn’t suitable, nor are baby wipes as they normally contain alcohol).

If you do need to wash your Connecta carrier, close all the buckles before putting it in the washing machine. We like to pop ours into a pillowcase, too, before washing. Wash on a gentle cycle, at 40 degrees. Avoid using fabric softener as it can make the webbing slippy. Air dry outside or inside. Do not tumble dry.


What are Connecta teething pads for?

You can protect the straps of your Connecta baby carrier with Connecta teething pads

These are perfect for keeping your shoulder straps clean, meaning you can wash your carrier less often and help it to last longer.